Effective date: 6 April 2026 · Solvce Pty Ltd
These Terms of Service (“Terms”) govern your access to and use of the Solvce accounts payable automation platform and related services (the “Service”) provided by Solvce Pty Ltd(“Solvce”, “we”, “us”, or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity.
Solvce provides a cloud-based accounts payable automation platform that includes invoice capture and extraction, 2-way and 3-way purchase order matching, goods receipt management, approval workflows, ERP integration, supplier portal, and payment run management.
To use the Service, you must create an account and provide accurate, complete, and current information. You are responsible for:
You agree to use the Service only for lawful business purposes. You must not:
The Service is offered on subscription plans (Basic, Growth, Enterprise) as described on our pricing page. Plan limits (invoice volume, users, connectors) apply as stated at the time of purchase.
Subscriptions are billed monthly or annually in advance. By providing payment details, you authorise us to charge you via Stripe. All fees are:
You may upgrade your plan at any time — the change takes effect immediately and is prorated. Downgrades take effect at the start of the next billing cycle.
If a payment fails, we will notify you and retry. If payment is not received within 14 days, we may suspend your account. Access will be restored immediately upon successful payment.
You may cancel your subscription at any time from your account settings or by contacting hello@solvce.com. Cancellation takes effect at the end of the current billing period. We do not provide refunds for unused periods.
We may offer time-limited trial or demo accounts. At the end of the trial period, you must subscribe to continue using the Service. Trial data may be deleted if you do not subscribe.
You retain full ownership of all data you upload to or generate within the Service, including invoices, purchase orders, vendor information, and financial records (“Customer Data”). We do not claim any ownership rights in your Customer Data.
You grant Solvce a limited, non-exclusive licence to process your Customer Data solely for the purpose of providing and improving the Service for your account. We will not use your Customer Data to train AI models or for any purpose other than delivering the Service to you.
You may export your data at any time via the Service. On cancellation, your data remains accessible for 30 days for export. After that period, it will be permanently deleted within 90 days.
We implement industry-standard security measures including database-level tenant isolation (PostgreSQL Row-Level Security), encryption in transit and at rest, and immutable audit logging. See our Security & Trust page for details.
When you connect a third-party accounting system, you authorise Solvce to access that system on your behalf using the permissions you grant during the OAuth authorisation flow. You can revoke this access at any time. You remain responsible for compliance with your accounting provider’s terms of service.
The Service, including all software, algorithms, designs, and documentation, is owned by Solvce and protected by applicable intellectual property laws. These Terms do not grant you any rights in our intellectual property other than the limited right to use the Service as described herein.
If you provide feedback or suggestions about the Service, you grant us a royalty-free, irrevocable licence to use that feedback without restriction or compensation to you.
Each party agrees to keep the other’s confidential information confidential and not to disclose it to third parties without prior written consent, except as required by law. Confidential information does not include information that is publicly known, independently developed, or rightfully received from a third party without restriction.
We warrant that we will provide the Service with reasonable skill and care and in accordance with these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:
You are responsible for verifying the accuracy of all data processed by the Service before relying on it for business decisions, including approvals and payments.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
You agree to indemnify and hold harmless Solvce and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service in violation of these Terms; (b) your Customer Data; or (c) your violation of any third-party rights.
These Terms commence when you first access the Service and continue until your subscription ends or these Terms are terminated.
You may terminate your account at any time by cancelling your subscription and ceasing use of the Service.
We may suspend or terminate your access immediately if: (a) you breach these Terms and fail to remedy the breach within 14 days of notice; (b) you fail to pay fees when due; (c) we are required to do so by law; or (d) continued provision of the Service would expose us to legal or regulatory risk.
On termination, your right to use the Service ceases. Provisions that by their nature should survive (including confidentiality, intellectual property, limitation of liability, and data deletion timelines) will continue to apply.
We may update, modify, or discontinue features of the Service with reasonable notice. We will not materially reduce core functionality without providing at least 30 days’ advance notice.
We may update these Terms from time to time. We will notify you of material changes by email and by posting the updated Terms at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree to the updated Terms, you may cancel your subscription before the effective date.
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
These Terms, together with our Privacy Policy and any order forms or statements of work, constitute the entire agreement between you and Solvce regarding the Service and supersede all prior agreements.
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
You may not assign these Terms or your rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
Neither party will be liable for failure to perform due to causes beyond their reasonable control, including natural disasters, government actions, or internet or infrastructure failures.
For questions about these Terms, contact us at hello@solvce.com.